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Web Producer & Project Manager

Zonkey is a digital agency based in Bath and we’re looking for an experienced and enthusiastic Web Producer* to assist with the development of our clients’ websites.

Established in 2010 we’re a small but trusted web partner for a wide range of clients covering councils, universities, small businesses, charities, shops and many more. We work almost exclusively with WordPress and we’re in need of someone to help expand our team and our customer service offerings.

You’ll be involved in the full lifecycle of web development from initial client meetings to content development, through to working with our designers and developers to build, populate and launch a variety of websites. You’ll also work closely with our clients on their SEO and digital marketing and help to provide ongoing maintenance services for the websites we build.

We’re looking for an all-rounder who can help the team pull everything together to meet the client’s requirements. So, you won’t necessarily need to be able to code WordPress websites from scratch, but you will need to be comfortable with editing templates, using page builders and creating stunning, responsive websites using a variety of WordPress themes and plugins. 

If you’re after a role with plenty of opportunities to grow and the chance to work on a large range of exciting and dynamic projects, then we’d love to hear from you.

*We’ve used the term “web producer” for this role, but it’s more a hybrid of developer, technical account manager, web project lead, content analyst. Essentially, you can decide your job title.


  • WordPress development, using bespoke, in-house, commercial and community components
  • WooCommerce configuration, product population and ecommerce optimisation
  • Working on WCAG 2.1 compliant websites
  • Planning, auditing, restructuring and publishing content on websites
  • Working with a range of popular, premium and custom WordPress plugins to match the business needs of clients
  • Working directly with clients to understand their project requirements and advising them on best practices
  • Providing SEO and digital marketing services to clients and producing regular SEO reports
  • Producing technical SEO audits using our suite of software 
  • Regular optimisation and maintenance of our client’s WordPress websites
  • Troubleshooting day to day client issues
  • Keeping track of client requests, via support tickets, email or other channels
  • Assisting with deciding on and publishing content to our own social media channels and on our blog


  • 2+ years experience of web maintenance & management in a client-facing role
  • A solid understanding of WordPress
  • Great customer service skills
  • Organised, methodical and happy managing projects from idea through to website launch and beyond
  • Comfortable meeting clients face-to-face and also online via Zoom, Teams etc.
  • Able to manage your time effectively and communicate well
  • A sense of humour. Someone actually emailed to complain about our fax number in the footer
  • Have a good working knowledge and experience with as many of the following as possible :-
    • Common WordPress plugins, most notably, WooCommerce, Yoast SEO, Gravity Forms
    • HTML, CSS and PHP
    • Search engine optimisation techniques and processes
    • E-commerce systems, e.g. product configuration, customer and order management, payment, delivery and third party integrations
    • Google Analytics, Google Adwords and Facebook CPC marketing
    • Understanding of web accessibility issues and compliance
    • Creating websites that work across multiple devices
    • Comfortable with web hosting control panels such as cPanel, e.g. email configuration, file and database management and backup tools
    • Office communications and planning tools, e.g. Slack, Trello


  • A small, friendly and knowledgeable team
  • A chance to take your web and WordPress skills to the next level
  • Remote working opportunities. We have an office in central Bath and we’re slowly making a phased return to the office.
  • Flexible hours – we’re happy to discuss full-time or part-time and flexible working
  • Generous holiday allowance, pension and benefits

Salary: £23,000 – £28,000 per year (full-time, based on experience)

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